Photo of Lysanne Lessard by Mélanie Provencher
Photo of Lysanne Lessard by Mélanie Provencher
Lysanne Lessard
Lysanne Lessard

Looking for a supervisor?

I am currently looking for students interested in pursuing projects or theses closely related to my research project IAF-KISSA (Intentional Architectural Framework for Knowledge-Intensive Service Systems Architectures). This involves understanding the domain of knowledge-intensive service systems, learning how to model KISS using various modeling languages (e.g., UML/SysML, URN, Systems Dynamics Modeling), and conducting computational or empirical studies. 


I am also open to supervising students wanting to pursue their own projects in the area of service science, management, engineering or design. The application domains of particular interest to me are knowledge-intensive business service engagements (e,g., R&D, outsourcing, engineering services), and healthcare.


I can supervise or co-supervise in the following programs at the University of Ottawa:
MSc in Management

MSc in Health Systems /
PhD in Health Systems

MSc in E-Business Technology / 
PhD in E-Business

MSc/PhD in Computer Science


À noter que même si le contenu de ce site est en anglais, vous pouvez faire votre thèse en français sous ma supervision.


For more information, contact me at

Currently supervised students

Chidinma Priscialla Okakwu

Master's Thesis in E-Business Technology

"Knowledge Management systems support for Value Co-Creation in KIBS Engagement"



Telfer School of Management Research Fund, 2014-2015


Thesis-related publications:

Lessard, L., Okakwu, P., 2016 (Forthcoming)
“Enablers and Mechanisms of Value Cocreation in Knowledge-Intensive Business Service Engagements: A Research Synthesis” Proceedings, 2016 49th Hawaii International Conference on System Sciences (HICSS 2016), Kauai, HI, January (IEEE Computer Society).


Okakwu, C.P., Lessard, L., 2014
“Knowledge Management System Support for Value Cocreation in KIBS”, Poster Session, CASCON 2014, Toronto, ON, November.

Soumya Roy

Master's Thesis in Management

"Knowledge Management for Offshoring" (Working Title)


Co-Supervision with Prof. Greg Richards



John de la Mothe Admission Scholarship, 2016

Telfer Research in Management Scholarship, 2016



Wei Chen Li

Master's Thesis in Computer Science

"Using Data Visualization and Predictive Analytics to Support the Management of a Hospital Pathology Department"


Co-Supervision with Prof. Daniel Amyot and Prof. Wojtek Michalowski


[LinkedIn profile]

Camille Pieume Djampouop

PhD Thesis in E-Business Technology

Title TBD

Co-supervision with Prof. Wojtek Michalowski

Past students

Kedi Zhao, 2014

Master's Project in E-Business Technology

"Evaluating IT Service Management Frameworks for Knowledge Intensive Service Systems"

Marwan Kashef, 2014

Undergraduate research project part of "Refining and validating modeling requirements for improved value creation in KIBS engagements"


University of Ottawa's Undergraduate Research Opportunity Program (UROP)


Project-related publication:

Kashef, M., Lessard, L., 2014
“Refining and validating modeling requirements for improved value creation in KIBS engagements”, Poster Session, Symposium PIRPC / UROP 2014, Ottawa, ON, March. Online at uO Research.



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